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May 2017 – Issue with downloads

May 12th, 2017 by neo

I have had reports from visitors having problems with downloads, where they see the “File no longer exists” message.

Since nothing has been changed on my website and the files still exist on the server, I’m guessing it is because the hosting companies have updated their servers etc.

I’m tracking down the exact cause of the fault and will update this post when I have more information – thank you for your patience.

This entry was posted on Friday, May 12th, 2017 at 12:20 pm and is filed under Site. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “May 2017 – Issue with downloads”

  1. neo Says:
    August 25th, 2017 at 2:03 pm

    I updated the redirection in May, because one of the servers had changed IP address and that seemed to fix the issue.

    Then sometime around July, one of the functions I had been using stopped working (I guess updates have been made to versions of PHP etc). I have updated the code to use a simpler function, so downloads should be working now.

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